Retail Team Adjusts to ‘New Normal’ to Provide Positive Shopping Experiences that Sell More Dairy

Author: Administrator | June 16, 2020

Retail Team Adjusts to ‘New Normal’ to Provide Positive Shopping Experiences that Sell More Dairy

Milk and dairy retails sales remain strong as quarantine restrictions are lifting, and the ADA North East retail team continues to work with stores to ensure a positive shopping experience for customers. 

Since the onset of COVID-19, we have assisted store personnel in stocking nearly 134,000 dairy items in stores throughout the region. At the same time, our team has continued to execute the Dairy Aisle Reinvention (DAR) program that gives the dairy case a “makeover,” to be more shopper friendly. DAR installments include dairy signage, yogurt dividers and cheese pushers – all of which help shoppers more easily find the dairy items they’re looking to purchase. 

Our retail team members who have been helping stock shelves are also getting back to their regular work of the Dairy Aisle Performance Program (DAPP). This includes working with the dairy managers to make sure they keep the cases clean, cold and well-stocked. During the year, our team will make more than 6,000 visits in more than 1,400 stores in the region.

About American Dairy Association North East

American Dairy Association North East (ADA North East) is the dairy farmer-funded organization funded by participating dairy farmer’s checkoff investment to build demand and sales for milk and dairy foods throughout the local region. Representing more than 10,000 dairy farm families in Delaware, Maryland, New Jersey, New York, Pennsylvania and northern Virginia, ADA North East develops and implements local programs to drive milk and dairy sales at retail outlets and in schools. The organization also conducts consumer education about dairy through events, traditional and social media, and in collaboration with health professionals through National Dairy Council®. ADA North East works closely with Dairy Management Inc.™, the national dairy checkoff organization, to support nutrition research, national partnerships and developing export markets for dairy to bring a fully integrated promotion program to the region. For more information, visit or call our Main Office at 315-472-9143.